Requires iPadOS 16 or later
preferably with Apple Pencil
Installation guide
At Shapr3D, we value transparency and your privacy. Here you find everything you need to know about how we use your data.
If you have any questions about our Privacy Policy, we’d love to hear from you – just contact us at privacy@shapr3d.com.
You have the right to object to the processing of your personal information, including the right to object to marketing (as mentioned in the section 'Our promotional updates and communications'). You may exercise this right by contacting us at privacy@shapr3d.com.
We are Shapr3D, a software provider based in Hungary (1054 Budapest, Akademia utca 6., Hungary). This is our Privacy Policy. It describes how we collect, use and protect your data.
When you use our Services, which consists of our Websites and the supply of the Shapr3D application, this Policy applies to you.
By using our Services you acknowledge you have read and understood this Privacy Policy. By using our Services you acknowledge that you will not upload any personal data in the Customer Content (as defined in Section 2.1, paragraph “Customer Content”, subparagraph b) of the Terms). If you would like to upload personal data in the Customer Content for your use of the Services, please contact us at: privacy@shapr3d.com.
For the purposes of UK and EU data protection law we are the data controller.
You have the right:
You may exercise the rights listed above at any time by contacting us at privacy@shapr3d.com.
You can withdraw your consent given in relation to data collection via cookies and similar technologies via the relevant privacy choices panel available on the Website.
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority, if you are in the EU, please see https://www.edpb.europa.eu/about-edpb/about-edpb/members_en. The Information Commissioner is the supervisory authority in the UK.
The Hungarian National Authority for Data Protection and Freedom of Information (Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)) can provide further information about your rights and our obligations in relation to your personal information, as well as deal with any complaints that you have about our processing of your personal information.
If you request that we stop processing some or all of your personal information or you withdraw - where applicable - your consent for our use or disclosure of your personal information for purposes set out in this Privacy Policy, we may not be able to provide you all of the Services and customer support offered to our users and authorized under this Privacy Policy or the Terms of Use, which shall still continue to apply. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable laws.
We use your personal data
Here you can find more information on what types of personal data we collect.
Here you can find more information on the legal basis.
Here you find more information on what types of personal data we collect.
Here you find more information on the legal basis.
Here you find more information on what types of personal data we collect.
Here you find more information on the legal basis.
Here you find more information on what types of personal data we collect.
Here you find more information on the legal basis.
Where we receive your personal information from a third party, they will be a separate data controller of your personal information and will have their own legal bases for processing.
Here you find more information on the legal basis to use personal data.
We only process personal data if we have a legal basis to do so. This includes:
We will process your personal information for promotional or marketing purposes where you have given us your express consent to do so, where required by law. This includes sending you updates and newsletters about new content or available products. You can adjust your preferences or withdraw your consent at any time by unsubscribing from marketing in our marketing emails or on the Site.
We collect, store and process your personal information where it's necessary for performing a contract you have with us (such as our Terms of Use) or where you have asked us to take specific steps before entering into that contract. This does not apply if you are an individual representing a legal entity.
We may need to process your personal information to comply with our legal obligations, including under applicable local, UK and EU law (including consumer protection and data protection Law), and/or any court orders.
Processing your personal information is sometimes necessary for us to do the following activities, in our own interest or sometimes in the interests of a third party, like digital content partners we work with. In each case, we balance our legitimate interests with your rights and interests.
Our legitimate interests include:
We collect personal data when you use our Services. We either receive this data directly from you or we collect it automatically.
You provide us with information about you when you use the Services, including if you:
Identity: Including first and last name.
Contact: E-mail address and phone number.
Analytics: You may voluntarily provide information such as prior computer-aided design ("CAD") experience, your purpose of usage of CAD, your field of expertise and your country.
Interaction: Your password, and queries and feedback which you provide to us, including via email, phone and social media platforms such as Facebook, Instagram or X.
Payment: Credit or debit card type, last four digits of card number, card expiration date, and the name and billing address associated with the card.
Proof of Eligibility: valid supporting document that proves you are an active member of an educational institution, country information.
Technical information may include the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, Google ID, time zone setting, browser plug-in types and versions, operating system and platform.
Location information may include the approximate location of your device by, for example, using satellite, GPS, phone towers, beacons, or Wi-Fi signals. This information may be used to provide you with personalized services and content, including advertising, and may also be shared with our marketing partners. You will be permitted to allow or deny such uses and/or sharing of your device 's location. For example, when you use our Services (including mobile application) on your device, you may have the opportunity to state that you would like to share your location. For information about opting out of location-based services, please refer to settings in your device settings. Please be aware, however, that certain features of the Services may be unavailable if your device is not set to support or enable location-based services.
Information about your visit may include the full Uniform Resource Locators (URL), clickstream to, through and from our Services (including date and time), pages you viewed or searched for, page response times, download errors, logins, length of visits to certain pages, title selections, watch history, page interaction information (such as scrolling, clicks, and mouse-overs), information you have viewed and methods used to browse away from the page.
We may also collect any phone number you use to call our customer service number (include call metadata, like date, time & length of a call), or the social media handle you use to connect with our customer service team. We may record calls for training & performance purposes, to establish clear records, and for legal reasons. We'll always tell you beforehand if a call is being recorded.)
We work closely with third parties (including data hosting providers, third party platform providers, sub-contractors in communications, technical, and payment services, analytics providers, and search information providers). We'll tell you when we receive information about you from another source, and for what purposes we'll use that information.
We may share personal information we collect or combine data from other sources with personal information you've given to us.
This may involve processing your identity, contact, interaction and payment information.
Where permitted in our legitimate interests or with your prior consent if required by law, we may:
You can object to further marketing at any time by selecting the "unsubscribe" link at the end of all our marketing and promotional update communications to you or by contacting us at privacy@shapr3d.com.
We may give your information to
Member of our group are our subsidiaries affiliate, and any parent company from time to time, who support our processing of personal information under this policy.
If our users wish to collaborate with each other, we will allow them to share the necessary personal data (e.g., Interaction, etc.) with each other. We do not give your information to other users of our Services if the Teams feature is not available for you (e.g., in the case of EDU license users).
Online stores distributing the Shapr3D application, including the Apple App Store, Apple Mac Store and the Microsoft Store. In particular:
Organisations who process your personal information in order to provide a service to us. This includes third party suppliers, agents, sub-contractors and/or other who support the services we offer through the Services, including those:
These organisations will only use your information to the extent necessary to perform their support functions.
Online advertiser partners. We may work with social media platforms and digital advertising platforms to show you advertising for our Service on other websites and social media platforms. For instance, if you show an interest or buy a product or subscription on our Site, we may advertise that or other products we think may be of interest and you may see them on other websites and on your Facebook or other social media feeds. To do this we will share information with our social media and digital advertising partners about you, usually including your purchase, age, gender and interests for instance so they can better understand what you are interested in and so we can deliver ads to you which we think might be of interest.
Analytics and search engine providers that assist us in the improvement and optimisation of our Services (this will not identify you as an individual). This includes the website analytics provider, CRM provider or marketing analytics provider.
We will also share your personal information with third parties:
If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms and other agreements with you; or to protect the rights, property, or safety of us, our customers, or others.
Your data is principally stored and processed in Ireland and other parts of the European Economic Area ("EEA"). It may also be processed by staff operating outside the UK or EEA who work for us. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. Due care is taken when processing your personal data with a number of security measures in place to protect your information.
Where your information is transferred outside the UK or EEA, we will take steps to ensure your personal information is protected by appropriate legal safeguards, and that it is treated securely and in accordance with this privacy policy.
It is possible to make payments on the Services through our payment gateway providers. You will be providing credit or debit card information directly to our payment gateway providers, which operate a secure server to process payment details, encrypting your credit/debit card information and authorising payment. Information which you supply to our payment gateway providers is not within our control and is subject to our payment gateway providers’ own privacy policy and terms of use. Where you download the Services from the Apple App Store and Mac Store, Apple will process any payments made, and this will be subject to Apple’s own Privacy Policy and Terms and Conditions.
We respect your privacy and safeguarding your personal information is embedded into our culture. We use a combination of industry-standard and good practice methods to protect it. All information you provide to us is stored on our secure servers. Our Services may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.
We keep personal information for:
We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.
Our Services use cookies and/or other similar technologies such as pixel tags and web beacons to collect and store certain information (in this Privacy Policy we refer to all these technologies as “Trackers”). These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Trackers enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalised content.
Our Services use Trackers, either alone or in combination with each other, to create a unique device ID, and to distinguish you from other users of our Services.
We provide or set some Trackers on your device while you are visiting our websites, while some are provided or set by our partners.
Please note that normally it is not possible to identify you based on the data collected using Trackers, so they are not considered personal data. Whenever it is possible to identify you based on these data, we inform you that we are processing your personal data in accordance with our Privacy Policy.
We use “necessary” Trackers because, without them (and the data collected via them) our website functions you request will not work, so using them (and collecting data via them) is in our legitimate interest (where we have considered that these are not overridden by your rights). Our legitimate interest is to be able to provide you the Services you requested. We use all other types of Trackers (and collect the data via those Trackers) with your consent. At any time you can provide, change or withdraw your consent to these Trackers via the relevant privacy choices panel available on the Website.
For detailed information on the Trackers we use, particularly their name, duration, data processed, place of processing, and our partner placing them, please refer to our Cookie Policy: https://www.iubenda.com/privacy-policy/16658268/cookie-policy. For further information on recipients and data transfers in relation to Trackers, please refer to our Privacy Policy, or our partners’ privacy policies linked in the Cookie Policy.
Any changes we make to our Privacy Policy in future will be posted on this page. This Policy was last updated on February 2025.